Privacy Policy

Cerazy Mitchler Corporation Privacy Policy

Effective date: May 11, 2025

If you have questions about our privacy practices, please contact our Privacy Officer at privacy@cmcfo.cpa. Cerazy Mitchler Corporation (“CMC”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

 Introduction

Cerazy Mitchler Corporation is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information, including data gathered through cookies, analytics tools like Google Analytics, and user behavior analysis tools like Microsoft Clarity. We aim to protect your personal information while providing you with tailored services and an improved website experience.

Accountability

We are accountable for all personal information in our possession or control. This includes personal information that we receive directly from you when you complete a form on our website. We have established policies and procedures aimed at protecting the personal information of our clients and personnel. We have appointed a Privacy Officer to oversee privacy issues. We have educated our personnel about our Privacy Policy and their role in protecting the personal information of our clients and personnel.

Identifying Purpose

 We collect personal information for specific purposes, including:

• Providing professional services and fulfilling business obligations
• Communicating with prospective clients and employees
• Analyzing website traffic and user behavior to improve our services (via tools like Google Analytics and Microsoft Clarity)
• Sending newsletters, updates, and marketing communications (with explicit consent)

The primary purpose of collecting and processing your personal information through cookies and analytics tools is to analyze website usage and improve user experience.

Consent

Client Information

The terms and conditions of each professional services engagement are documented in our engagement letter. Consent is obtained by the client agreeing to the terms and conditions of a particular engagement.

Prospective Employee and Prospective Client Information

Personal information is collected from prospective clients and prospective employees by form data submitted to us on our website. Consent is required to submit the data to us.

If a client or potential client does not provide consent, or later withdraws consent, we may not be able to provide services to them. Similarly, if an employee or potential employee does not provide their consent, or later withdraws their consent, we may not be able to employ them or continue employing them. Withdrawal of consent may be subject to contractual, legal, or other restrictions.

We require your explicit consent to collect, use, and process your personal information. When you interact with our website and submit information (e.g., through forms or downloading resources), we may collect personal information such as your email address, name, and usage information.

• For marketing communications: We will only contact you with information that may be of interest to you if you consent to receive such communications. You can opt-out at any time via the unsubscribe link in any marketing email we send you.
• For cookies and behavioral tracking: By accepting the cookie banner on our website, you provide informed consent to the use of cookies (including Google Analytics and Microsoft Clarity) for the purposes described in this policy. You can manage or revoke consent by adjusting your browser setting.

Cookies and Tracking Technologies

We use first-party and third-party cookies to enhance your experience on our website. Cookies help us understand user behavior, analyze website traffic, and offer personalized content.

Use of Google Ads

We utilize Google Ads to deliver personalized advertisements based on your interactions with our website. Google Ads may use cookies and similar technologies to gather information such as pages visited, time spent on site, and actions taken. This data enables us to display more relevant ads and assess ad campaign effectiveness. Data collected may be processed outside Canada and is subject to Google’s privacy practices.

You can manage your ad preferences or opt out of personalized ads by visiting Google Ad Settings.

Types of Cookies We Use

• Necessary Cookies: These cookies are essential for the website to function and are always enabled. They support functions such as remembering privacy settings, or processing forms.
• Analytics Cookies: These cookies allow us to analyze how visitors interact with our website, enabling us to improve content, design, and performance. We use:
  • Google Analytics to collect usage statistics and analyze user behaviour.
  • Microsoft Clarity for heatmaps, sessions recordings, and interaction analysis.

For more details on how these services use your data, please see How Google uses information from sites of apps that use our services the Microsoft Privacy Statement.

• Functionality Cookies: We do not currently use functionality cookies (e.g. for language or personalization preferences). If we begin using them in the future, this policy will be updated accordingly.
• Advertising Cookies: These cookies enable behavior-based advertising by showing personalized ads based on your visits to our site. For example, if you visit a service page, you may see ads for related services on other platforms.

Managing Cookies

When you first visit our website, you will see a cookie consent banner. You can accept all cookies, decline all non-essential cookies, or customize your cookie preferences by selecting categories. If you decline, essential cookies will remain enabled regardless of your choices.

You can change your cookie settings at any time by adjusting your browser settings.

Limiting Collection, Use, and Disclosure

We limit the collection of your personal information to what is necessary for the purposes we’ve identified. We will not sell or trade your personal information.

• Use of Information: Your data may be used for improving website experience, providing services, sending updates, and analyzing traffic. We also engage service providers, including analytics companies like Google and Microsoft, who collect aggregated and anonymized behavioural data that does not directly identify you, to help us understand website usage patterns to improve the quality and effectiveness of our website content.
• Disclosure: We may share your information with trusted third parties (e.g., analytics platforms) that process your data on our behalf for the purposes outlined in this policy. These service providers are contractually obligated to use your personal information solely to perform their services, are contractually required to implement administrative, technical, and physical safeguards in compliance with applicable Canadian privacy laws.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or longer if required by applicable laws and regulations. We will retain data for up to 24 months after it is no longer relevant to our business purposes, or longer if required by applicable laws and regulations. After this period, we will either delete or anonymize your data, unless required by law to retain it longer.

Accuracy

We strive to keep your personal information accurate, complete, and up to date. Clients may update their personal information by contacting their engagement principal. Employees may update their information through our human resources portal. We rely on individuals to inform us of any relevant changes to ensure records remain accurate.

Safeguards

We store your data securely using physical, organizational, and technological safeguards appropriate to the sensitivity of the information. Access to personal information is restricted to those employees and service providers who need it to perform their duties. We use secure systems, encryption, and paper shredding for data disposal. While we take reasonable precautions to protect your information, we cannot guarantee absolute security due to inherent risks in transmitting data over the internet or storing it in cloud environments.

Cross-Border Data Transfers

Cerazy Mitchler Corporation is based in British Columbia and primarily governed by the Personal Information Protection Act (PIPA). In some cases, personal information may be processed or stored outside British Columbia, including in the United States, through the use of third-party service providers such as Google, Microsoft, and HubSpot.

When personal information is transferred across provincial borders, it may also fall under the Personal Information Protection and Electronic Documents Act (PIPEDA). If transferred outside of Canada, it may be subject to the laws and access rights of the jurisdiction where it is processed or stored. For example, data stored in the United States may be accessed by U.S. government authorities under legislation such as the USA Patriot Act.

These transfers are necessary to support the operation of our website, analytics services, and communications tools. We ensure that any third-party service providers we engage are contractually obligated to implement appropriate privacy and security safeguards in accordance with applicable Canadian privacy standards.

If you have questions about how or where your data is processed, you may contact our Privacy Officer at privacy@cmcfo.cpa.

Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to legal or contractual restrictions, under the Personal Information Protection Act (PIPA) and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA). If we are unable to fulfill your request, we will explain the reasons. You also have the right to file a complaint with the appropriate privacy commissioner at any time. If you wish to review, correct, or request deletion of your data, please contact our Privacy Officer at privacy@cmcfo.cpa. We will respond to your request within 30 days. For any concerns or disputes related to your personal information, we encourage you to reach out to our Privacy Officer.

Third-Party Services

Our website may link to external websites that are not controlled by Cerazy Mitchler Corporation. Please note that we are not responsible for the privacy practices or content of these third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our privacy practices. Any changes will be communicated by updating the effective date at the top of the policy.